Complaint Resolution
Diamond Parking takes pride in the fact that we treat every customer complaint very seriously. Due to the large volume of customers we serve, occasionally misunderstandings do occur. If a customer is unhappy, we want to know about it and take steps to remedy the situation immediately. Complaints are followed up in writing or with a telephone call. The Facility Manager handles the majority
of these situations when they occur. Our ultimate goals is to see that the customer is satisfied!
A government and private enterprise partnership
for better community parking.
